We aim to reply within 1 business day. Reports of abusive content or unsafe behavior are reviewed within 24 hours.
When you write in, it helps to include the username or listing title involved, and a screenshot if you have one.
Anything that breaks our rules can be reported from inside the app:
Reports come straight to us. We review every one, and we remove content and suspend accounts that violate the Terms of Service. You can also email support@marketbun.com if you would rather not use the in-app form.
You do not have to wait for us to act. Blocking is immediate, and it works both ways — a blocked user cannot message you or see your activity.
To see everyone you have blocked, or to unblock someone, go to Profile → Blocked Users.
You can delete your account yourself, at any time, from inside the app: Profile → Delete Account. This permanently removes your account, your listings, and your data. It cannot be undone.
If you cannot get into the app to do it, email support@marketbun.com from the address on the account and we will take care of it.
Tap Forgot password on the sign-in screen and we will email you a reset link. If it does not arrive, check your spam folder before writing in.
Map pins come from the address on the listing. If the address could not be matched, the sale still appears in the feed but not on the map. Edit the listing and check the street, city, and ZIP.
Listings are checked for language that violates our Terms of Service. Edit the title or description and try again. If you think it was flagged in error, tell us — it helps us tune it.
No. MarketBun does not process payments and does not take a commission. Money changes hands between you and the buyer, in person.